Frequently Asked Questions
The platform fee is a percentage of each ticket sold, varying by plan: 5% for Essentials, 7% for Growth, and 10% for Max Impact.
No, there is no upfront listing fee. You only pay a platform fee when tickets are sold.
Yes, you can upgrade your plan anytime to access additional features and promotional benefits.
You can list a variety of events, including concerts, workshops, corporate events, expos, and more.
Payments are processed securely and transferred to your bank account within 3-5 business days after the event concludes.
Yes, the Growth and Max Impact plans include access to external promotion options like social media ads and Google Ads.
Yes, you can collaborate with our team to customize your campaigns, especially in the Max Impact Plan.
Yes, all plans offer free tools to send guest list invites via WhatsApp, SMS, and email.
Yes, all plans allow you to create multiple ticket categories with customized pricing.
Absolutely! Real-time tracking is available in all plans, with advanced analytics in the Max Impact Plan.
Guest list management helps you organize, invite, and manage VIP attendees seamlessly.
Yes, ticket refunds and cancellations are supported based on your event’s refund policy.
Yes, we provide integration options to embed ticketing and event pages into your website or app.
Yes, we offer 24/7 customer support, and the Max Impact Plan includes a dedicated account manager.