What is the FinkUP platform fee?
The platform fee is a percentage of each ticket sold, varying by plan: 5% for Essentials, 7% for Growth, and 10% for Max Impact.
Is there any upfront cost for listing my event?
No, there is no upfront listing fee. You only pay a platform fee when tickets are sold.
Can I upgrade my plan after listing my event?
Yes, you can upgrade your plan anytime to access additional features and promotional benefits.
What types of events can I list on FinkUP?
You can list a variety of events, including concerts, workshops, corporate events, expos, and more.
How do I get paid for ticket sales?
Payments are processed securely and transferred to your bank account within 3-5 business days after the event concludes.
Can I promote my event outside the FinkUP platform?
Yes, the Growth and Max Impact plans include access to external promotion options like social media ads and Google Ads.
Do I have control over the promotional campaigns?
Yes, you can collaborate with our team to customize your campaigns, especially in the Max Impact Plan.
Are free promotion tools available in all plans?
Yes, all plans offer free tools to send guest list invites via WhatsApp, SMS, and email.
Can I create different ticket categories (e.g., VIP, General)?
Yes, all plans allow you to create multiple ticket categories with customized pricing.
Can I track attendee data and sales?
Absolutely! Real-time tracking is available in all plans, with advanced analytics in the Max Impact Plan.
What is guest list management?
Guest list management helps you organize, invite, and manage VIP attendees seamlessly.
Can I refund or cancel tickets?
Yes, ticket refunds and cancellations are supported based on your event’s refund policy.
Can I integrate FinkUP with my website or app?
Yes, we provide integration options to embed ticketing and event pages into your website or app.
Is there customer support if I face issues?
Yes, we offer 24/7 customer support, and the Max Impact Plan includes a dedicated account manager.